FAQ

GENERAL

  • We believe movement classes are for everybody. We strive to create a welcoming, relaxed, open and professional environment where every student feels comfortable. Our team is approachable and available to answer any questions about your practice. Don't be shy!

  • No, we provide complimentary clean, quality BYOGA Mats [and blocks, blankets, bolsters] in our studio. These mats are closed-cell, which means they are hygienic and won’t absorb sweat.

  • Try to refrain from eating one hour before the class starts.

    Wear comfortable clothes.

    Please bring a water bottle; we don't sell bottled water but have Toronto water on tap.

  • You must check-in with a team member before class for all sessions.

    Please self-check-in on the iPad provided. Failing to check-in may result in a no-show charge.

    Please arrive 10 minutes before the class starts. Late admittance is not possible and will never be granted. We may allocate your place to another student, even if you have a booking, if you arrive on or after the class start time.

    We have a small space in the studio to store your bags, please turn off things that beep and buzz.

    Please place your phone on silent upon entering the space.

    Please observe quiet while in the yoga room and lobby as wellness treatments are in progress.

    You may rest at any time and modify all instructions to suit your body. Take good care of yourself.

    Please commit to staying in the room for the entire class. Take Child's Pose or lie down and chill if you need a break.

  • If you have an injury, please get the all-clear from your doctor before attending our classes. Make the teacher aware of all injuries before the class. Listen to what your body is telling you and move accordingly. Please do not practise if you have a cold or flu, as you risk harm to yourself and others around you. Stay home and rest, and remember to cancel any class bookings. We reserve the right to allow entry to class only if you present well.

NEW TO YOGA?

  • Absolutely!

    MELLOW + GROUNDED + AWAKE classes are great starting points for beginners as the pace is slower. Please let the teacher know you are new and always practise at your own pace.

  • How often you practice yoga depends on the results you're looking for and your current life circumstances.

    If you're in a season of high stress, overwhelm, or burnout, you may actually need more yoga to support your nervous system, but finding time could be a challenge. In this case, start with something simple, like deep breathing at home or a weekly STILL, MELLOW, or GROUNDED class to give your mind and body a break.

    If you're focusing on improving flexibility or strength, 2-3 times per week is a great goal. Try the STRONG, AWAKE, BALANCED classes!

    Consistency over time will help you see progress without overwhelming your schedule.

    For those looking to make more significant lifestyle changes, replacing old habits with yoga can be a powerful way to reshape your routine. In this case, aiming for 4-5 classes per week, even if they vary in intensity, can help you establish a strong, mindful practice and experience deeper transformation over time. Ultimately, it’s about finding the balance that fits your current needs.

GETTING HERE

  • We are Leslieville's best kept secret and our front entrance is tucked away in to the laneway at the south end of the FACTORY EAST building.

    250 CARLAW AVENUE.
    [south of the crosswalk]
    black doors with SM logo in white.

CLASS BOOKING + CANCELLATIONS

  • We recommend downloading our app; it’s the easiest way to create an account and manage your class bookings. Download for iPhone or Android.

    You can also sign up and book classes via a web browser if you prefer by clicking here.

    If you'd prefer not to book ahead of time, you can sign up in the studio, but please understand that we cannot guarantee you a place in the class.

  • Our booking system and cancellation policy is in place to ensure everyone has an equal and fair chance to practise.

    If you can no longer attend a class, please consider your fellow Slow Med folks and cancel your booking as soon as possible. We understand that things come up, so cancellations made up to 4 hours before the class start time won’t incur a penalty. The class will be automatically added back to your pack (if applicable).

    Booking cancellations must be made via our app or website. We can’t accept phone, email, or social media cancellations.

    Students using an Intro Offer or Class Pack who book a class and cancel less than 4 hours of class start time will forfeit their class. Students using an Intro Offer or Class Pack who book a class and fail to attend will forfeit their class.

    Students on unlimited memberships who book a class and cancel less than 4 hours before the class start time will incur a $15 late cancellation charge. However, all members will receive one waived late cancel charge per 30 days - we think that’s a good vibe. Please note we do not waive late cancel charges for events and wellness clinic services. Students on unlimited memberships who book a class and fail to attend will incur a $20 no-show charge.

  • Instead of a waitlist we are keeping one spot available for walk ins or for your friend who is in from out of town.

    Swing by 10 mins before the class starts and see if you can snag the spot, otherwise enjoy a walk in the neighbourhood or grab a matcha latte!

  • All ticket purchases are final and non-refundable. Slow Medicine Company does not offer refunds or credits on events for change of mind, injury, illness, change of address or any other reason. If you do not attend a booked workshop/event, you will be charged. However, you can transfer your ticket to a friend by contacting us via phone or email with a minimum of 72 hours notice.

    Please turn up on time, as late admittance will not be granted.